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Frequently Asked Questions

WHAT IS STERLING SILVER?

Pure bullion silver (.999 Fine) is too soft to make into jewelry, so an alloy is made by adding around 6-7% copper and a tiny amount of zinc or nickel. The resulting alloy is identified as .925 or "Sterling" silver. SilverSource Sterling Silver Wholesale Jewelry guarantees the solid Sterling purity of every sterling silver item we sell, and we laboratory assay-test samples frequently from all our manufacturers to ensure consistent sterling silver purity.

IS YOUR SILVER STAMPED '925? IS IT STERLING PURITY? IS IT PLATED? IS IT REAL?

SilverSource has always guaranteed, in writing, the solid sterling silver purity of every item we sell. We back this guarantee with consistent laboratory assay-testing of all our products, and our longstanding spotless reputation as a silver jewelry wholesaler isince 1996. In fact, to the best of our knowledge SilverSource was the first wholesaler in the trade to make an absolute guarantee of purity, in writing, on every item we sell. US federal law requires stamping of all precious metal jewelry; this minimum requirement is a given fact to which all wholesalers are already subject. Nonetheless anyone can of course stamp any piece of metal with whatever he chooses. Mere weasel-words such as "Stamped 925 to assure quality" or similar text may or may not in the end be an assurance of purity. You should research any supplier and purchase carefully.

Everything in our inventory is stamped "925". This mark is the longstanding and internationally accepted mark signifying Sterling silver purity. There is one small caveat - the extremely rare possibility of an exception. Theoretically, if an ultra-lightweight ring were made only of very, very thin wire, there could conceivably be no room for a stamp without damaging the item itself. However, every item we currently stock, across all categories, is indeed stamped. Again, know that regardless of its stamp, the solid Sterling silver purity of everything SilverSource sells is absolutely guaranteed.

925 Sterling Silver jewelry can display a fascinatingly diverse range of tones, all the way from jet black (especially when purposely antiqued), to a dull sheen like a 'tin' steel can, to looking as bright and shiny as polished aluminum foil. Over the years we have had many, many samples tested which looked suspiciously like they might be base metal, but which definitively tested pure by chromofluoroscopic analysis in a bonded independent assay laboratory.

Rhodium. We do not plate our merchandise with the metal rhodium, as is common in the trade. Rhodium is an exceedingly bright and shiny, cold-looking metal which does not tarnish easily. It has an appearance and function similar to chrome on an automobile bumper. It will not acquire the same special warm patina as genuine sterling silver over time, and eventually wears off in an unsightly and uneven manner. Rhodium plating is widely used in the silver jewelry trade as an easy, cheap way to cut corners and bypass the necessary labor and expense of properly finishing and polishing the best quality wholesale sterling silver jewelry. We don’t do it, ever.

Everything we sell is not plated, and all items are made of solid sterling silver metal. One little-known fact is that United States law allows for silver purity to range down to a low of .915 and still be labelled '925'. However, the purity of our merchandise usually assays significantly above .925, often around .931 or .933. Assay testing involves melting sample pieces of jewelry and subjecting them to sophisticated computer chromofluoroscopic analysis. We have been continually assay testing samples of our merchandise for almost two decades, and we stand behind the purity of everything we sell, backed by the spotless reputation and full resources of the SilverSource brand. You may confidently present anything we provide to your retail buyers as the genuine article, backed by our absolute guarantee.

HOW DO I CARE FOR STERLING SILVER JEWELRY?

Sterling silver is a metal that is meant to be worn. Left on top of a night stand, silver will tarnish. One way to prevent silver from tarnishing between displays or wearings is to keep the jewelry in cloth pouches or Zip-closure plastic bags. A silver cloth is the best way to remove tarnish from jewelry. Over time, liquid cleaners tend to yellow the metal (although buffing will bring back the original shine). Light mechanical buffing with a soft polish-treated cloth usually works best.

WHAT TYPES OF GEMSTONES ARE SET IN YOUR WHOLESALE STERLING SILVER JEWELRY?

Our sterling silver wholesale jewelry is set with high quality natural gemstones, or cubic zirconia when in the CZ jewelry product categories. Where possible, we try to list the gemstones you can expect in your order.
All gem stones are sold assorted, and cannot be specifically customized.

Each silver ring or silver earring shown onsite is accompanied by a description of the gemstone set in its particular photo example. Thus a good way to get to know the gemstones used in our silver jewelry is by scrolling through all the individual products onsite. The most frequently set gems are:

  • amethyst
  • blue topaz
  • carnelian
  • citrine
  • garnet
  • iolite
  • lapis
  • malachite
  • moonstone
  • peridot
  • pearl

More infrequently set stones include:

  • aquamarine
  • emerald
  • jade
  • marcasite
  • onyx
  • ruby
  • sapphire
  • smoky quartz
  • spectrolite
  • sunstone
  • tigereye
  • tourmaline
  • turquoise

HOW MUCH DOES SILVER JEWELRY RETAIL FOR? IS THERE A SUGGESTED RETAIL PRICE?

Sterling Silver jewelry is hyper-popular and easy to sell. We advise retailers to simply lay all their  wholesale jewelry stock in front of them and 'meditate' on it until a reasonable pricing structure comes to mind. Give it a try and see how it goes. If not, adjust your prices again by trial and error.

Your minimum markup on wholesale sterling silver jewelry is usually 3 times your cost (also known as "triple-keystone markup” in the trade). Often you can get significantly more -- it all depends on your market. A wonderful thing about sterling silver wholesale is the huge gap between the public's perceived value and your actual wholesale jewelry cost. After all, you're selling real precious metal and gemstones (or cubic zirconia). With keystone pricing you can retail each piece at prices shoppers find hard to resist, indeed.

WHAT IS A RECOMMENDED STARTING ORDER SIZE?

A standard ring tray holds six dozen (72) rings. If you assume an average cost of around $2.25 per ring, this equals roughly $160 per ring tray. Standard ring trays are 14 inches wide by 8 inches deep. A typical 10 foot wide flea market space could display circa 8 ring trays, running one, two or three trays deep.

Essentially, the more silver jewelry have on display the more you'll sell. It's also advisable to have backstock for variable ring sizes, and for refills as your stock sells out. If you’re selling at a fair, festival or other public venue, or even in a shop to passersby, displaying only one tray of rings probably won't be enough to entice shoppers to stop at your table or enter your shop. They tend to be intrigued and attracted by abundance.

How much you choose to start with is a decision you'll need to make, and hard to advise. $300 would be an OK start, although $500 is more generous for a decent display. On the other hand, plenty of our buyers have started successful silver jewelry businesses with only a $50 minimum order. They then sold the jewelry online or to family, friends and co-workers on a face-to-face basis. With each reorder, they then build larger inventory and thereby grow their businesses from that modest start.

WHICH ARE THE BEST SILVER JEWELRY DESIGNS?

In all honesty, pretty much every item onsite is a market-tested bestseller. SilverSource has been in business for almost two decades, having started out as a silver jewelry retailer buying from other wholesalers.  Out of frustration with their offerings, we began our own manufacturing and importing. There are literally thousands upon thousands of jewelry designs out there; much of it not so nice and some even downright awful. SilverSource only stocks a carefully chosen selection of the very best wholesale sterling silver jewelry designs. We carefully chose only retail-tested, popular designs which are proven bestsellers. Anthyng which isn’t, we either melt down as bouillon or liquidate to closeout bulk closeout buyers. The result is that any slow movers are meticulously whisked offsite, and everything presented for sale is always tested and prime.

So: which sterling silver jewelry should you stock? We suggest you simply click around onsite and go shopping. Every merchant displays a selection of wares which represents her personal hunches and taste, to create a harmonious total offering — the overall feel of her shop. That said, try to think outside your own perspective too, and also consider what others might like: say, for example, a young girl who likes cute symbolic silver jewelry designs such as suns, hearts or flowers. Some women go for big stones and flash, others for small, tasteful gems in intricate settings. Everyone has different tastes. Just choose what you like, click around and let your own aesthetic sense be your guide. We strongly believe, and our reorder statistics and feedback confirm, that your sales results will prove out the wisdom of your choices.

DO YOU SELL OTHER STERLING SILVER JEWELRY WHOLESALE PRODUCTS?

We specialize in sterling silver wholesale rings and earrings. SilverSource Wholesale Jewelry Supply does not currently sell jewelry displays, gold, platinum, or base-metal/costume jewelry, pendants, sliders, charms, findings, beads, clasps, bullion, wire and sheet silver or proprietary branded merchandise other than our own wholesale jewelry line. Unfortunately we usually can't special-order such items. As time goes by we plan to always expand our sterling silver jewelry wholesale product line whenever practical.

WHERE CAN I BUY DISPLAYS, SUPPLIES AND TOOLS?

For displays, jewelry supplies and tools we recommend (click to visit:)

Fetpak,

Noblepack

JSP

to our wholesale sterling silver jewelry customers.

HOW OFTEN DO YOU GET NEW WHOLESALE SILVER JEWELRY INVENTORY?

New styles tend to arrive on fairly unpredictable schedules. We buy from a wide range of silver jewelry manufacturers in many different countries. New designs are always in development, and we usually start with a limited size-range test of each new design. If they're good we then manufacture larger quantities, which can take months to model, mould, cast, forge, assemble, polish, package and then transport through international and US Customs. The results of this process are always streaming in at odd times.

Our online wholesale jewelry site has everything that's in stock at any given moment, and is updated daily. You can sign up to be notified when of new silver jewelry arrives in stock, or check our site for new items from time to time - ideally on a weekly basis.

 

WHAT ABOUT STERLING SILVER RING SIZES?

Women's sterling silver rings generally range between sizes 4 to 8 and men's silver rings between sizes 9-13. Keep in mind these are general guidelines. Sizes often go above and below these ranges depending on the designs. Sizes 3 or 4 also sell steadily to, for example, children and teens as a 925 sterling silver “ pinky ring ” worn on the pinky-finger.

Generally, the bestselling sterling silver ring sizes are 6, 7 and 8. If you're selling to a more mature crowd, and/or in an area of the country where people tend to be stocky, heavy or obese, women's silver rings can often range into sizes 9, 10, 11 or even larger. The best approach is to stock the widest variety of ring sizes possible.

All sterling silver wholesale orders are subject to availability.
We list the sizes available in the product description for each ring design.
PLEASE NOTE:
FRACTIONAL RING SIZES ARE GROUPED UNDER THE NEXT-LOWEST WHOLE SIZE. THIS MEANS, FOR EXAMPLE THAT SIZES 6, 6-1/2 and 6-7/8 WILL ALL BE SOLD AS "SIZE 6".
"Adj." in the size charts refers to adjustable rings.
When sold in pre-made assortments, rings are a mix of popular sizes.

 

WHERE DO PEOPLE SELL YOUR WHOLESALE STERLING SILVER JEWELRY?

Many of our buyers have retail shops or silver jewelry kiosks in shopping malls. Some sell at swap meets, flea markets, festivals and fairs. Others sell to friends and family at jewelry parties, or to colleagues at work. Some sell on the Internet, on their own websites and on auction sites such as eBay. Some silver jewelry sellers arrange a jewelry show at lunch time in their workplace cafeteria or break room.

College campuses are another great venue to sell silver jewelry, and college students are the ideal demographic for these products. Often you can arrange a tent and tables setup by paying a daily fee, through the college bookstore or as a sorority fundraiser (if they look at you like you've just landed from outer space when you ask about the idea, persist. You've found virgin territory). The best times to sell are during the first few weeks of a semester. The most lucrative schools have higher enrollments (verifiable via college admissions guides found in any library). Selling at colleges can be quite lucrative, and is definitely worth exploring.

 

DO YOU DROPSHIP JEWELRY?

The minimum wholesale jewelry order on SilverSource.com is only US$50. SilverSource does not dropship, nor do we have an affiliate sales program. Our customers buy merchandise first, then sell actual items directly from stock at hand.

Why?

There are many reasons:

—Drop shipping and affiliate sales can be somewhat of a scam, in the sense that you as a merchant will likely pay far more than you should for the products you resell. Any sales price which includes the processing labor and freight for only a single relatively low-priced item, but which still allows for any significant, worthwhile profit for both you and the originating wholesaler, is almost assuredly a contradiction in terms, and not a feasible reality in a highly competitive marketplace. At best, prices from silver jewelry wholesalers who dropship will likely be around 2 to as much as 5 or more times higher than prices at SilverSource.com. Therefore if it looks too good to be true, it probably is. Drop shipping and affiliate sales share similarities with predatory lending, or ‘rent-to-own’ products. Dishonest providers prey upon those who want to start their own businesses, and victimize those don't have sufficient capital to purchase inventory. In such scenarios, be assured that the wholesale jewelry dropshipper will get the lion's share, with an astronomical markup over cost. You, on the other hand, will do all the labor but harvest only crumbs.

—SilverSource sells handmade artisanal goods imported from all over the earth. These wholesale jewelry designs arrive on unpredictable schedules, and can sell out on an intra-day basis. Demand is constant and strong, while supply can sometimes encounter bottlenecks. Because of production times, as well as delays due to shipping and international customs processing, it is often a challenge to consistently keep the same styles and sizes in stock at all times. If your business plan is to take individual retail orders in advance from pictures, and then fill those orders from the SilverSource wholesale jewelry website later, it could be a frustrating experience, because items can sell out quickly, and we can only promise in-stock inventory right at the time you place your order.

—Jewelry shopping, especially for silver jewelry with its low retail price-point, tends to work best as a direct tactile experience - ideally as an immediate impulse purchase, from jewelry physically at hand.

That said, dropshipping does work for some businesses, usually on very expensive items made of gold, diamonds and platinum, for which a small percentage commission can still amount to something. Keep in mind that whatever the product, there must be significant enough room in the markup. These conditions are rare, and hard to acheive: it requires high demand coupled with short supply, as well as some kind of proprietary lock on the product such as a patent or exclusive licensing agreement. Such a scenario is pretty much nonexistent anywhere and at any level within the entire jewelry industry, from platinum and diamond luxury goods at the high end, down to base metal costume jewelry at the lowest end of the trade.

 

WHAT ARE WHOLESALE STERLING SILVER JEWELRY ASSORTMENTS?

Sterling silver jewelry wholesale ASSORTMENTS are a great way to save money. Building upon years of customer feedback and retail-tested expertise, we carefully plan manufacturing quantities to create sterling silver wholesale assortments in bulk. Labor costs involved with customized wholesale orders are reduced, and the savings get passed to you!

YOU GET quality SilverSource® pre-assorted mixes of our popular sterling silver wholesale jewelry, without the minimum qunaity requirement for specific designs. NEW to the silver business? Assortments make excellent retail starter kits, too! PLUS, hot new designs not yet catalogued may be included in sterling silver wholesale assortments as they are created.

WHAT KINDS OF PAYMENT DO YOU ACCEPT FOR WHOLESALE JEWELRY PURCHASES?

We accept payment by VISA, MasterCard and Discover cards onsite. If you do not have one of these cards, it's easy to get a simple ATM/debit card from most banks. These cards are usually made available at no additional cost with any standard checking account. As long as your card has a VISA or MasterCard debit logo on it, it will work just fine to make payments on SilverSource.com.

Payments may be made safely online at checkout via our secure server. All data are encrypted using the latest 128-256 bit encryption technology, and transmission is extremely secure.

Please note that consumer credit card agreements generally limit maximum customer liability at $50 maximum in case of fraud or a lost or stolen card (check with your issuer for details) provided the customer properly reports same within a reasonable period of time. In addition, all online merchants must go through extensive screening qualification before they are allowed to accept credit card payments, and all charge activity is very closely monitored by the loss prevention departments at all major banks. Billions of dollars in online credit card payments are safely processed each day. Be assured that you can safely use your credit card for jewelry supply orders in full confidence and security.

On rare occasions, exceptions can be made for payment by cash instrument (money order or cashier's check) if postal-mailed in advance only. If approved, payment must be received before your wholesale silver jewelry order can be processed and shipped. Please contact us if you need to use such an alternative payment method.

IS IT SAFE TO USE MY CREDIT CARD ON YOUR WEBSITE?

Credit card fraud is real. Much of popular fear about credit card fraud, however, is based on misinformation and speculation about the conditions under which it occurs, and the nature of cardholder liability. A falsified charge on your card can be made by anyone who has your numbers: it can occur where you charge in person at a physical location, online or offline. If, for example, you bought a meal in person at a local restaurant, and a corrupt employee of that restaurant decided to steal your card number, he could attempt to make a fraudulent purchase on your account. The point of theft - online or offline - is the human being you have entrusted with your data, and the security and privacy procedures followed at that particular business.

It is important to realize that credit card charge information, whether originating in an offline or online purchase is all transmitted online just the same by the business-- and by your bank--via the exact same Internet channels that billions of dollars in transactions are safely transmitted every day. These transmission channels are extremely secure and virtually unbreachable. Data properly transmitted along these channels is virtually impenetrable. Again: the risk of breach is at the merchant level and with the merchant's employees, not in the data transmission itself. Your determinant of risk is the company's security procedures and reputation, and the honesty or dishonesty of the people who work there, at the human level -- regardless of whether you are shopping online, or in person at a physical location. The software mechanism itself is extremely secure.

SilverSource uses state of the art 128-256 bit encryption via secure socket layer transmission. In two decades of business processing thousands of credit card transactions over the Internet, totalling millions of dollars, our reputation in the trade, and a history of honest transactions going back almost 20 years as of this writing, are absolutely spotless.

Check with your credit card issuer regarding your maximum liability in case of fraud. In almost all cases it will not exceed US$50 if a loss is reported within a reasonably time. The cardholder always comes first and is fully protected, and in fact it is usually the merchant who must absorb any losses due to fraud. That is why merchants such as SilverSource have so many fraud-protection and verfication procedures in place; the system is structured such that the burden of fraud falls upon the merchant, not the card issuer bank, and not upon you - the credit card holder.

 

WHERE ARE ALL THOSE REASSURING STAMPS, SEALS and AWARDS?

The dirty little secret about these ubiquitous little seals and awards you see all over the web is that most are available for sale, and only if purchased. Rarely are they truly impartial or merit-based, and approval standards are low. Even such ostensibly reputable seal display program subscriptions as those of the Better Business Bureau (BBB) for example, and others, are actively hawked to website owners by aggressive cold-calling salespeople. Sites which do not pay these companies annual fees ranging between several hundred and thousands of dollars are not allowed to display their seals. Although such seals may seem to carry some kind of significant meaning or weight, by and large most are practically meaningless. Their purpose is to impress those who are easily impressed.

If you’d like to research any prospective new jewelry wholesaler (and you certainly should), you’re better off performing a thorough Google search. We're confident you’ll discover that after almost 20 years in the wholesale jewelry trade, SilverSource’s longstanding reputation for integrity and value has remained virtually spotless.

In webmaster circles, no website is ever truly 'hacker safe', and no security specialist other than an amateur would be so ignorant or presumptuous as to declare it. SilverSource site security is state of the art and always evolving. Our longstanding reputation in the wholesale jewelry trade is strong, backed up by a long history of extraordinarily clean statistics for well over a decade of online presence, preceded by an additional decade of national and international mail order catalog sales. In our opinion it is unnecessary to pay anyone for a useless seal, which provides a false sense of assurance only to those who are easily assured. We believe our money is far better spent on perfecting customer service, and constantly refining the mechanics of actual site security.

DO I NEED A SELLERS PERMIT TO BUY YOUR WHOLESALE JEWELRY?

SilverSource is different from most other jewelry wholesalers, in that we don't have any in-house screening against new customers, and there are no special qualifications required to buy wholesale from us. As long as the total amount of your wholesale sterling silver jewelry purchase is $50 or more, we can accept your order. No other buying qualification is required, so if you wish, you may pool your office, friends and family to reach our wholesale sterling silver jewelry minimum. It could be the start of a retail jewelry business of your own!

Please note: CALIFORNIA RESIDENTS ONLY must provide a California resale number to buy wholesale sterling silver jewelry without state sales tax (currently 8.25%). All bulk jewelry supply sales outside California are tax-free -- no resale permit or tax ID is necessary for interstate wholesale sterling silver jewelry orders. California State law requires all orders shipped to California addresses be charged sales tax UNLESS the buyer provides a valid California state resale permit number at the time of purchase. Resale permits are easy to get, and free of charge. Simply contact the California State Board of Equalization by phone Toll Free at 800-400-7115 or click here

WHAT IS YOUR MINIMUM BULK JEWELRY SUPPLY ORDER?

Our minimum wholesale silver jewelry order is US $50.00 (before shipping) and most wholesale items are sold with a three-piece minimum order per design.

As long as the total amount of your wholesale jewelry supply order is $50 or more, your order is good. No other buying qualification is required. So if you wish, you may pool your office, friends and family to reach our silver wholesale minimum. This could be the start of a retail jewelry business of your own!

Please note: CALIFORNIA RESIDENTS ONLY should provide a California resale number to buy silver wholesale and avoid state sales tax (currently 9.00%).

All interstate bulk jewelry supply sales outside California are tax-free, and no resale permit or tax ID is necessary for interstate wholesale silver jewelry sales.

CAN YOU FILL A SILVER JEWELRY ORDER FOR LESS THAN THE $50 MINIMUM?

Sorry to say, it's for every purchase. Our accountant has informed us that because our markups are so very low, we would actually lose money on orders below the minimum - factoring stock cost, rent, phones, advertising, website hosting, labor and other overhead expenses.

DO YOU OFFER VOLUME BULK JEWELRY SUPPLY PRICING FOR JOBBERS AND DISTRIBUTORS?

Absolutely: quantity matters.

We can offer extremely low prices on larger volume bulk jewelry purchases - unbeatable bargains on premium quality bulk jewelry supply, as well as silver wholesale closeouts and overstocks.

We can also offer very competitive pricing by gram for larger wholesale silver jewelry supply orders. We're always ready to make a silver wholesale deal so call us.

CAN I GET EVEN GREATER DISCOUNTS ON VOLUME WHOLESALE JEWELRY PURCHASES?

We're always trying to give our customers maximum value for their money. Although our profit markup is tight, and item availability varies widely depending on manufacturer, raw silver bullion costs, market availability, foreign exchange and import duty rates, we can sometimes quote an overriding blanket percentage discount across an entire order. If you let us know which designs you want, we can crunch the numbers and let you know what's possible, with quotations on a design-by-design basis. Discounts beyond the 12-piece minimums onsite are usually applicable to orders which both: total US$1000 or more and also contain 24 or more pieces of each design within the order. Sizes within each ring design may be mixed according to your preferences, pending availability.

DO YOU SELL SILVER JEWELRY ON TERMS? CAN YOU SHIP C.O.D.?

SilverSource policy is that all purchases are paid in full via Checkout at time of sale. Credit terms such as "30-day-net" are not available.

DO YOU HAVE SALES REPS? DO YOU ATTEND TRADE SHOWS?

All our sales are direct to buyers without representatives or commissions. We let the quality and beauty of our silver jewelry sell itself. Everything we offer is available onsite, and we have found little need for aggressive sales hype delivered via intrusive pitchmen and women, nor do we find it necessary to tout our quality products via parasitic middlemen. This eliminates a significant layer of cost to you, our dear buyer.

HOW DO YOU SHIP WHOLESALE JEWELRY ORDERS AND WHAT IS THE SHIPPING COST?

PLEASE NOTE: Most United States domestic orders are filled and shipped within 2 business days, Monday-Friday. This means that an order placed Friday could possibly ship on Tuesday of the following week. The shipping rate you choose determines shipping time from the date the order is filled and shipped, not from the date of initial order placement.

We ship domestically within the United States via the Uintes States Postal Service (USPS)
First Class or Priority Express services. International orders ship via USPS Registered Letter Post.

USA shipping is FREE for all orders of $200 or more.
Otherwise, all USA orders ship for a $5 flat rate.

HOW DO I PLACE AN ORDER?

You don't need a tax ID number to order. Just go to SilverSource.com, then simply click the photographs of the items which interest you. Choose your preferred sizes and quantities, and add them to your shopping cart. When you're ready to complete your order, click the "Checkout" link. From there you'll enter your shipping and billing info. It's really that simple.

HOW LONG DOES IT TAKE TO RECEIVE MY WHOLESALE SILVER JEWELRY?

Most domestic USA wholesale jewelry orders are filled and shipped out within 2 business days (ie: Monday-Friday). Please note that although we are almost always able to fill and ship within this two day window, no guaranteed fill/ship time is expressed or implied. Our wholesale jewelry orders are highly customized and labor-intensive, even though we sell for low prices with low overhead. It is highly recommended that you plan ahead and order well in advance of your retail shows. Shipping time is determined by the level of US Postal Service shipping you choose. Again, please note that these delivery times are from the date we ship, not from the date on which you placed your order; please allow up to 2 extra days for order processing.

DO YOU SHIP SILVER WHOLESALE OUTSIDE OF THE UNITED STATES?

International bulk jewelry supply orders ship within one week, instead of the usual 2 business days for domestic jewelry supply orders. This allows for the complex extra paperwork required by foreign Customs, as well as paid employee time required to wait in line and process shipping documents in person at the US Postal Service.

Please note we charge one flat rate shipping fee (currently US$19) for all foreign destinations regardless of order total. Given the labor involved to process international silver wholesale orders, we actually lose money on all foreign shipping. This is true even in cases where the postage shown on your package may be lower than the shipping fee you were charged when you placed your order.

Most countries only allow bulk jewelry supply shipments shipped via Letter Rate post, and this is the only rate we use. Please note: although Letter Rate is a First Class rate, packages can sometimes take a long time to arrive, so please plan your orders accordingly. It is not possible to send foreign jewelry parcels by Express Mail, Priority Mail, UPS, FedEx or any method other than Letter Rate. For more information on US Postal Service Letter Rate and registered mail service, please visit the US Postal Service Website.

All foreign bulk jewelry supply parcels are sent Registered Mail for optimum security. Insurance is not available for international jewelry supply shipments. Registered mail is extremely secure: parcels are sent inside locked bags and each person who handles it along the way must sign to document receipt.

Although in 19 years of using registered mail for foreign wholesale silver parcels we have only had one loss (shipping loose gems to Indonesia, a notorious kleptocracy - and during a revolution too!) no common international carrier will guarantee the secure arrival of bulk jewelry shipments. ALL INTERNATIONAL SILVER WHOLESALE ORDERS ARE SHIPPED SOLELY AT BUYER'S RISK.

In the following countries, for unknown reasons, postal regulations simply do not allow importation of jewelry. However, in almost all of these countries it is nonetheless entirely legal to import bulk jewelry via a non-postal freight carrier. If you can find a way to get it there, we'll be delighted to ship our silver wholesale bulk jewelry to you:

Argentina
Costa Rica
French Polynesia, incl. Tahiti
Panama
Poland
Reunion
Seychelles

All Duties and Taxes are the responsibility of the customer. These charges will be collected at delivery, and refusal of the package does not limit liability for these charges. Unfortunately we cannot export wholesale silver jewelry declared with lower than actual values to circumvent duties and/or taxes. Please contact your local customs office to get an estimate of these charges.

WHAT IS YOUR GUARANTEE ON SILVER WHOLESALE PRODUCTS?

All of our items are guaranteed to be 925 Sterling Silver purity and free of defects. We regularly assay-test products for purity and we stand behind our jewelry supply merchandise.

We are not, however, responsible for damage due to wear and tear, oxidation (tarnish), customer neglect or mishandling.

WHAT IS YOUR JEWELRY SUPPLY RETURN POLICY?

If you receive a factory-defective jewelry supply item, you may return it for a full refund, credit or exchange. All other returns, including refused delivery or undeliverable shipments, are subject to a 10 percent restocking fee.

Please call for a return authorization number (RA#) and shipping instructions prior to return.

PLEASE NOTE: you must obtain the RA# within 10 days of merchandise receipt in order to make any returns. Each package must have the RA# clearly printed on the outside of the box or shipping label. Returns will not be honored if merchandise is altered in any manner.

Silver wholesale assortments must be returned in full as originally shipped. Partial (or "cherry-picked") assortments or any returns that do not conform to this return policy will not be accepted.

Unless defective, we cannot accept returns on pierced earrings as there are serious sanitary issues and disease transmission concerns associated with returned body jewelry.

Shipping charges should be prepaid unless arranged otherwise in advance. Shipping charges can only be refunded in the case of a manufacturing defect or erroneously shipped jewelry supply product. All sales are final after 10 days.

CAN I USE YOUR PHOTOGRAPHS?

SilverSource's standard policy is to not allow use of our copyrighted silver wholesale photographs, graphics or text.

We invested a lot of time and money creating these images and developing the unique look associated with our jewelry supply company and its registered trademark. All images have been digitally watermarked using Digimarc Digital Watermarking Technology and any unauthorized use is reported back via Digimarc's Image Spider.

Once you have purchased SilverSource jewelry supply merchandise, you may take your own photographs and use them in any way you wish, provided that you will only be using those photographs to sell SilverSource jewelry supply silver wholesale merchandise - and selling it in a way that does not compromise the good reputation of our company or otherwise devalue the SilverSource brand name.

HOW DO I PHOTOGRAPH JEWELRY?

The key is to use a decent digital camera with a Macro function or Macro lens, so you can get very close to your subject. Fortunately digital cameras prices have recently dropped quite a lot, so quality cameras are very affordable. You'll need strong lighting (full outdoor sun is great) and ideally, a photo retouching/graphics program such as PhotoShop.

Because you're selling retail and probably won't need a standardized background such as SilverSource uses, you're free to shoot against any interesting, creative backdrop you like - leaves, flowers, rocks, your housecat - or anything else which shows off the product.

HOW LONG HAVE YOU BEEN IN THE SILVER WHOLESALE JEWELRY SUPPLY BUSINESS?

SilverSource® started as a retail company in August, 1994, and then became a bulk jewelry supply silver wholesale-only business in December, 1998. We've been growing ever since -THANKS to you, our loyal wholesale silver jewelry customers!