Wholesale Silver Jewelry

1. DO YOU SHIP SILVER WHOLESALE OUTSIDE OF THE UNITED STATES?
   
2. WHAT IS YOUR GUARANTEE ON SILVER WHOLESALE PRODUCTS?
   
3. WHAT IS YOUR JEWELRY SUPPLY RETURN POLICY?
   
4. CAN I USE YOUR PHOTOGRAPHS?
   
5. HOW DO I PHOTOGRAPH JEWELRY?
   
6. HOW LONG HAVE YOU BEEN IN THE SILVER WHOLESALE JEWELRY SUPPLY BUSINESS?
   

1. DO YOU SHIP SILVER WHOLESALE OUTSIDE OF THE UNITED STATES?

International bulk jewelry supply orders ship within one week, instead of the usual 2 business days for domestic jewelry supply orders. This allows for the complex extra paperwork required by foreign Customs, as well as paid employee time required to wait in line and process shipping documents in person at the US Postal Service.

Please note we charge one averaged shipping fee (currently US$23) for all foreign destinations. This is a flat rate regardless of order total. Given the labor involved to process international silver wholesale orders, we actually lose money on all foreign shipping. This is true even in cases where the postage shown on your package may be lower than the shipping fee you were charged when you placed your order.

Most countries only allow bulk jewelry supply shipments shipped via Letter Rate post, and this is the only rate we use. Please note: although Letter Rate is a First Class rate, packages can sometimes take a long time to arrive, so please plan your orders accordingly. It is not possible to send foreign jewelry parcels by Express Mail, Priority Mail, UPS, FedEx or any method other than Letter Rate. For more information on US Postal Service Letter Rate and registered mail service, please visit http://www.usps.com

All foreign bulk jewelry supply parcels are sent Registered Mail for optimum security. Insurance is not available for international jewelry supply shipments. Registered mail is extremely secure: parcels are sent inside locked bags and each person who handles it along the way must sign to document receipt.

Although in 11 years of using registered mail for foreign wholesale silver parcels we have only had one loss (shipping loose gems to Indonesia, a notorious kleptocracy - and during a revolution too!) no common international carrier will guarantee the secure arrival of bulk jewelry shipments. ALL INTERNATIONAL SILVER WHOLESALE ORDERS ARE SHIPPED SOLELY AT BUYER'S RISK.

In the following countries, for unknown reasons, postal regulations simply do not allow importation of jewelry. However, in almost all of these countries it is nonetheless entirely legal to import bulk jewelry via a non-postal freight carrier. If you can find a way to get it there, we'll be delighted to ship our silver wholesale bulk jewelry to you:

Argentina
Costa Rica
French Polynesia, incl. Tahiti
Panama
Poland
Reunion
Seychelles

All Duties and Taxes are the responsibility of the customer. These charges will be collected at delivery, and refusal of the package does not limit liability for these charges. Unfortunately we cannot export wholesale silver jewelry declared with lower than actual values to circumvent duties and/or taxes. Please contact your local customs office to get an estimate of these charges.

2. WHAT IS YOUR GUARANTEE ON SILVER WHOLESALE PRODUCTS?

All of our items are guaranteed to be 925 Sterling Silver purity and free of defects. We regularly assay-test products for purity and we stand behind our jewelry supply merchandise.

We are not, however, responsible for damage due to wear and tear, oxidation (tarnish), customer neglect or mishandling.

3. WHAT IS YOUR JEWELRY SUPPLY RETURN POLICY?

If you receive a factory-defective jewelry supply item, you may return it for a full refund, credit or exchange. All other returns, including refused delivery or undeliverable shipments, are subject to a 10 percent restocking fee.

Refunds are paid by SilverSource company check ONLY.

4. CAN I USE YOUR PHOTOGRAPHS?

SilverSource's standard policy is to not allow use of our copyrighted silver wholesale photographs, graphics or text.

We invested a lot of time and money creating these images and developing the unique look associated with our jewelry supply company and its registered trademark. All images have been digitally watermarked using Digimarc Digital Watermarking Technology and any unauthorized use is reported back via Digimarc's Image Spider.

Once you have purchased SilverSource jewelry supply merchandise, you may take your own photographs and use them in any way you wish, provided that you will only be using those photographs to sell SilverSource jewelry supply silver wholesale merchandise - and selling it in a way that does not compromise the good reputation of our company or otherwise devalue the SilverSource brand name.

5. HOW DO I PHOTOGRAPH JEWELRY?

The key is to use a decent digital camera with a Macro function or Macro lens, so you can get very close to your subject. Fortunately digital cameras prices have recently dropped quite a lot, so quality cameras are very affordable. You'll need strong lighting (full outdoor sun is great) and ideally, a photo retouching/graphics program such as PhotoShop.

Because you're selling retail and probably won't need a standardized background such as SilverSource uses, you're free to shoot against any interesting, creative backdrop you like - leaves, flowers, rocks, your housecat - or anything else which shows off the product.

macro photography tips

6. HOW LONG HAVE YOU BEEN IN THE SILVER WHOLESALE JEWELRY SUPPLY BUSINESS?

SilverSource® started as a retail company in August, 1994, and then became a bulk jewelry supply silver wholesale-only business in December, 1998. We've been growing ever since -THANKS to you, our loyal silver wholesale customers!